Privacy Policy

At Zytech Auto Parts, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase auto parts, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal details (name, email, phone number, address, etc.).
• Payment information (processed securely through trusted payment gateways).
• Vehicle information (make, model, year, registration number, VIN) for accurate part matching.
• Account details if you register on our platform.
• Technical data such as IP address, browser type, operating system, and usage statistics.

2. How We Use Your Information

We use your data for purposes including:

• Processing and fulfilling your orders.
• Providing customer support and responding to inquiries.
• Improving our website, services, and user experience.
• Sending updates, promotions, or service-related notifications.
• Verifying part compatibility and fitments.

3. Third-Party Services

We may share your information with trusted third-party service providers, such as:

• Payment gateways (for secure processing of payments).
• Delivery and logistics partners (to ship your orders).
• Analytics providers (to help us improve our services).
• IT and hosting providers (to maintain our website and systems).

These third parties are required to handle your data securely and use it only for the intended purpose.

4. Third-Party Fitments

In cases where you use third-party fitment services (independent garages or installers) to fit parts purchased from Zytech Auto Parts:

• We are not responsible for data shared directly with third-party fitters.
• We recommend verifying their privacy practices before providing personal or vehicle details.
• Any damage or misuse of your information by third-party fitters is outside our control and responsibility.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and saved carts.
• Analyze website traffic and usage patterns.
• Deliver personalized offers and marketing.

You may disable cookies through your browser settings, but some features of the site may not function properly.

6. Data Security

We implement strict measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for marketing communications.
• Restrict or object to the processing of your data.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing personal information.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Zytech Auto Parts
Email: support@zytechautoparts.com
Phone: +44 1917510090
Address: Zytech Autoparts, 107, Hotspur North, Newcastle, UK, NE27 0GN